Terms & Conditions

  1. Detailed description of goods and/or services
    DANK is a business in the retail industry that specializes in the sale of wellness products.
  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of order confirmation via email.
    (For example, booking number / booking voucher, etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
  3. Export restriction (Optional)
    The offering on this website is available to South African clients only.
  4. Return and Refunds policy
    The provision of goods and services by DANK is subject to availability. In cases of unavailability, DANK will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
  5. Customer Privacy policy
    DANK shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Personal Information Act 4 of 2013 (POPIA). To view our Privacy Policy please go to https://payfast.io/privacy-policy.
  6. Payment options accepted
    Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the DANK bank account, the details of which will be provided on request.
  7. Card acquiring and security
    Card transactions will be acquired for DANK via Payfast by Network who are the approved payment gateway for all South African Acquiring Banks. Payfast by Network uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to www.payfast.io to view their security certificate and security policy.
  8. Customer details separate from card details
    Customer details will be stored by DANK separately from card details which are entered by the client on Payfast by Network’s secure site. For more details on Payfast by Network refer to www.payfast.io.
  9. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  10. Responsibility
    DANK takes responsibility for all aspects relating to the transaction including the sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  11. Country of domicile
    This website is governed by the laws of South Africa and DANK chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 1078 Burnett Street, Hatfield, Pretoria 0083
  12. Variation
    DANK may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  13. Company information
    This website is run by K2021514586 (sole trader / private company / close corporation) based in South Africa trading as DANK and with registration number 2021 / 514586 / 07 and M. Sihali (Director(s)/Member(s)/Owner(s)).
  14. Company contact details
    Company Physical: Address: 1078 Burnett Street, Hatfield, Pretoria 0083
    Email: treeoflifebryanston@gmail.com
    Telephone: 087 265 0962

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